Legal
Shipping & Delivery Policy
Last updated: 5 August 2026 · Sold by Aluma Studios LLC (DBA Morning Shadows), Los Angeles, California, USA.
All artwork is printed to order and shipped as a physical, tracked parcel. Open-edition prints, posters and postcards are produced through our print partner (Prodigi); signed limited editions are produced and dispatched in-house by the artist.
Processing time
Open editions & posters: produced within 2–5 business days. Signed & limited editions: hand-finished within 5–10 business days. You'll receive a confirmation email, and a tracking number once your order ships.
Delivery times & regions
We ship to worldwide. Estimated transit after dispatch:
| Destination | Estimated transit |
|---|---|
| Domestic | 3–7 business days |
| International (customs may add time) | 7–15 business days |
These are estimates after production; total time = processing + transit. Delays by couriers or customs are outside our control.
Shipping costs
Shipping is calculated at checkout based on size and destination, or included where stated. Larger framed and limited-edition pieces may be quoted individually for insured, specialist delivery.
Tracking
Every order ships with tracking. You'll receive the tracking link by email when your parcel is dispatched.
Duties & taxes
International orders may be subject to import duties or taxes charged by your country. These are the recipient's responsibility and are not included in our prices or shipping.
Lost, delayed or damaged parcels
If your parcel is significantly delayed, lost, or arrives damaged, contact [email protected] with your order number. See our Refund & Returns Policy for how damaged or incorrect items are resolved.
Incorrect address
Please double-check your delivery address at checkout. Orders returned or lost due to an incorrect address may require a reship fee.
Contact
Shipping questions: [email protected].